If your practice has a no-show rate above the national average of 6-8%, we will help you strategically improve, recapture visits and revenue, and improve your patients' experience.
Work with our access to care expert, Dave Gilmore, MBA, to improve timely care and your bottom line.
Dave will work with your team to clearly define the problem and create a customized plan for your practice's needs.
With Key Performance Indicators (KPIs) in place, the numbers will start to tell a story. Dave will help decode your data and identify improvement strategies.
You'll see the results. Dave's priority is to stand up a long-term strategy for you to maintain timely access to care and improve your bottom line.
*18 saved visits is an estimate based on $200 per visit
Few people can attest to as much as experience with improving access as Dave Gilmore. Dave has more than 20 years of expertise in team-based primary care. He is certified as a practice coach, has a Lean Black Belt with an emphasis in health care and improving access to care, and served on the US Air Force Customer Service Task Force for 85 clinic and hospitals across the world.
Dave served as front-line manager to Chief Operating Officer in small clinics to large medical centers across the world. His expertise includes advanced primary care operations, Lean Process Improvement, project management, and population health management.
Take advantage of our simple and effective methodology for practices of all sizes. Package covers up to 13 hours of consulting time. This package is designed to sufficiently cover a single access improvement project. For larger projects, additional time is billed at an hourly rate.
Bolster your practice's bottom line and expand access to care with Dave as your guide. You'll learn how to reduce no-shows and cancellations for long-term financial success and patient satisfaction.
Valid for up to 13 hours of consulting services delivered remotely. If requested, on-site services are available for an additional fee.
Primary care is faced with so many priorities that sometimes access feels like just a metric.
Dave sees timely access as mutually beneficial to patients and providers.
With fewer wasted appointment times, practices become more financially salient while simultaneously meeting patient needs in a timely manner.
Francie Karr, Clinical Care Manager Summit Family Medicine
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